Monthly Archive: February 2010

Who’s New?

When training our newbies on the First Impressions Team, I always tell them that their primary commitment on the weekend is to new friends, not old ones.  That’s why we’re a church that’s gathered and...

My Pleasure

Chick-Fil-A is the undisputed customer-experience king in the fast food world.  Any Chick-Fil-A.  Any employee.  Any day…you’re going to get a high-quality experience. “Um, yeah.  I have this coupon for a free chicken sandwich, but...

Topical Tuesdays

Topical Tuesdays

No, I didn’t say tropical Tuesdays, although in this frigid climate that would be nice too. And I also don’t mean topical Tuesdays, as in, “Apply liberally three times daily until rash subsides.”  Although if...

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