Published: 6 years ago

“Please” Is Never Enough

If you’re a pastor, no doubt you say “please” a lot.

“Would you please help out in the nursery?”

“Can you please consider switching services to make room for guests?”

“Please don’t tell anyone you saw me kicking my dog after that sermon on anger didn’t go so well.”

Pastors are good at “please.” I’ve learned to say it a lot myself, especially when the stakes are high and the needs are vast. But what we often fail in is the “thank you.” We reel ’em in, get ’em to do what we’ve asked, but neglect to follow up with our gratitude.

A thank you lets your volunteers know that their contribution was noticed, needed, and appreciated.

A thank you gives you an opportunity to give specific points of encouragement.

A thank you gives the volunteer an opportunity to give you feedback on their experience.

A thank you can be individual – a handwritten note, a phone call, a personal conversation, or it can be more corporate – a volunteer party, gift cards for your team, or the lead pastor’s encouragement from the stage.

A thank you is a no-brainer, and it’s vital for future involvement. That’s not the end-game of the thank you…in other words, you’re not using it as a manipulative tool to get more out of someone…but gratitude does tend to breed retention.

It’s a time-worn but true phrase: What gets rewarded gets repeated.* If you reward with gratitude, your volunteers will rise to the next occasion.

 

*I can’t remember who said that originally. John Maxwell? Andy Stanley? Ivan Pavlov? Someone please look that up and get back to me. Thank you.

 

(click for photo credit)

4 Comments.
  1. Lauren Dyson says:

    John E. Jones
    http://lmgtfy.com/

  2. Ben says:

    Great post. Want to shout out Ryan and Chris from NDC, who set an excellent example of being ‘thank you”-minded in their ministry.

  3. Cathy Clark says:

    At N.Durham, Chris Green is so good about saying thank you..” I appreciate all you do”.
    The best thing is when our folks stop on their way out of church and say “thank you for being here every Sunday” Now that makes you feel warm and fuzzy

    • Danny says:

      AGREED, Ben & Cathy! I’ve always said that Ryan Doherty is our Pastor to Pastors around here. He’s the most encouraging guy on our team, and Chris is following in his footsteps.

  1. By Danny Franks | “Please” is Never Enough. on September 25, 2015 at 7:01 am

    […] Read the entire original post here. […]

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