At Chick-fil-A, HATCH comes first – even before the chicken or the egg. (via @robertvadams) My friend Bob Adams gives us a behind the scenes tour of Chick-fil-A’s new innovation center. How are you thinking ahead in the guest service experience?
If you’re going to innovate in ministry, you will have to find ways to identify the fledgling innovators in your church and then find ways to support some of their seemingly crazy ideas.
Five things we expect (and rarely get) from conference sessions. (via @360connext) Good stuff here. If you are a part of organizing, leading, or speaking at conferences, these are great things to keep in mind.
Ensure content isn’t completely redundant. If speakers keep saying “well I guess Joe already covered this,” that’s not the presenter’s fault. Planners and organizers should know who is presenting what and how it can benefit the audience.