Published: 2 years ago

Do Your Guests Have a Theme Song?

I recently listened to a podcast interview with Laurie Meacham, leader of the Social Media Team for JetBlue Airlines. She recounted a fantastic story of Gavin Donovan, a JetBlue customer who decided to have a little fun with the brand. He’d heard the hype about …

Published: 2 years ago

Flashback Friday: Do For One

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   Last night in our super-awesome small group, we were going through part four of the super-awesome curriculum our super-awesome small group …

Published: 2 years ago

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire article.)   Death, the Prosperity Gospel, and Me.  (via …

Published: 2 years ago

Practical Ways to Prep for Easter

Like death, taxes, and Donald Trump, Easter is a reality. The good news is it’s a better reality than those other three examples (let’s face it: combovers and the cornerstone of Christianity don’t mix). Hopefully you’re preparing your church for the celebration: services are being planned, worship …

Published: 2 years ago

Kiss Your Guests

Spoiler: this is not an exposition of Romans 16:16 (the life verse of single Christian men). I’m not advocating for awkward PDA. Rather, I’m encouraging you to remember the “K.I.S.S.” principle with your guests. You know the K.I.S.S. principle, the mantra that generations of pastors have been taught: Keep …

Published: 2 years ago

Flashback Friday: Liam Neeson & Bad Goodbyes

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Last weekend part of the Franks family picked up Non Stop from our local Redbox. If you’re not familiar with this latest cinematic hit, …

Published: 2 years ago

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire article.)   Don’t Be Embarrassed by Your Ordinary Church. (via …

Published: 2 years ago

Four Ways to Stay Alert

In a recent post I talked about the importance of being alert when it comes to your guests: keeping an eye out for those who need assistance, a kind word, or a helping hand. Here are four practical ways to make that happen: 1. …

Published: 2 years ago

Be Alert.

As I type, I’m sitting in Starbucks, and I’m approximately three minutes removed from the story I’m about to recount for you. Picture the scene: I’m settled in at my table by the window. My inbox is slowly giving up the fight. I’m working …

Published: 2 years ago

Flashback Friday: Context Matters

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Around these parts, we talk a good bit about guest services within the church…how to make great impressions on those that walk …

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