It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the entire article.)
(via @robertvadams) There’s a lot to be said for zone leadership, team structures, and laser-focused job descriptions. Bob gives a great real-life example of why we have to get this right.
Recently my family went to one of our favorite “special occasion” restaurants because the food, atmosphere, and service are always enjoyable.
This particular restaurant employees a team wait-staff method: after being seated by the hostess, no less than 4 staff served us over the course of the evening. Taking our drink order, delivering the menus, reciting the special of the night, refilling drinks, delivering our food, checking on us while we were eating, boxing up leftovers, delivering dessert, and the final bill – a different face almost every time.
The problem was, it didn’t work that night.
It’s not forced on us, it’s something we choose.
And we rarely benefit from that choice.
That emergency surgery, the one that saved your life, when the ruptured appendix was removed—the doctor left a scar.
We can choose to be grateful for our next breath.
Or we can find a way to be enraged, to point out that given how much it costs and how much training the doctor had, that scar really ought to be a lot smaller. And on top of that, he wasn’t very nice. We’re entitled to a nice doctor!
Or we can choose to be grateful.
(via @premiumfunny) Yeah, yeah. I know. This has already been all over the innernets this week, and you’ve likely seen it a thousand times. But the mom screeching in the background is just so amazing. I want this to be a ringtone (not mine, mind you, but somebody needs this ringtone).
photo credit: Jason Mathis