Flashback Friday: Staff the Doors
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Most improvements to your guest services team can be made in 1%...
Monthly Archive: April 2017
Thursday Three For All
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
Less Hoarding. More Sending.
As leaders, we have to reject the idea of promoting one ministry over another. I’ve been a part of plenty of churches where staff members would (gasp!) steal people from someone else’s ministry. I’m ashamed to...
Be Hospitable.
1 Peter 4:9: Show hospitality to one another without grumbling. (ESV) Simply put: growth hurts. If your church is growing by a significant margin, you know that already. And we have to admit...
Recognize. Respond.
Not every Starbucks has a singing barista, but mine most certainly does. Or at least, it used to (more on that later). Some mornings, the baritoned barista’s impromptu ballads about coffee cake brought a welcomed smile. He...
Flashback Friday: When Culture Is Broken
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Whether you manage a store or minister at a church, sometimes you...
Thursday Three For All
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
Announcing the 2017 One-Day Workshops
In just three months, we’re bringing back our One-Day Workshops. During last year’s debut, nearly 100 leaders from 40+ churches took part in these practical training events. The response was beyond what we could have...
Win Back Your One-Offs
If you’re in ministry, you’re likely still slowwwwly recovering from a busy Easter weekend. There’s a lot to do today: follow up with first time guests. Help with next steps on spiritual decisions. Raid the...
Hear What They’re Not Saying
People won’t always tell you what they need. Sometimes it’s because of pride (“I can handle it on my own.”). Sometimes it’s because of fear (“What if they laugh or say ‘no’ to my request?”)....
