Published: 18 hours agoNew

Who Are You Here For?

As guest services practitioners, it’s time for us to admit something. The ministry of serving guests is relatively easy, in the grand scheme of things: design a system. Invite volunteers to serve in the system. Execute the system week after week. Lather. Rinse. Repeat. …

Published: 2 days agoNew

Danny Recommends: Presentation Go Bag

Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. The recommendations might be products for use in your ministry, resources that will help you develop leaders around you, or just fun …

Published: 3 days ago

Just Get Started

I started last weekend as I do many weekends…with a list. Our small group was coming over on Sunday night, and so Friday night and Saturday was scheduled with the requisite honey-dos: clean the house. Tackle the laundry. Mow the yard. Make a path …

Published: 6 days ago

Flashback Friday: Scooting The Saltshaker

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   Last week I revisited one of the better books on hospitality I’ve read in the last few years. Setting the Table by Danny …

Published: 7 days ago

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the entire article.)   #SBC17, Alt-Right White Supremacy, & Racial …

Published: 1 week ago

Q&A: Should I Mandate Serving Limits for My Volunteers?

Today’s question comes from our 2017 Blog Survey.    Q: Let’s talk about serving limits. How long do you ask people to serve? Do you give them breaks, and if so, how do you manage those? A: In full disclosure, our church doesn’t currently have …

Published: 1 week ago

Hand ’em a Hammer

This week our church is moving into a brand-new building in anticipation of a campus move in just a few weeks. It’s the first from-the-ground-up project we’ve undertaken since 1962, so you could say that the learning curve is steep. (Also: city permits. Let’s …

Published: 1 week ago

Four Reasons to Load Up the Van This Summer

If you’ve been hanging out under a rock lately, you may have missed the fact that we’re hosting two One-Day Workshops later this summer (and also that another Jack Sparrow movie is out…Pirates of the Caribbean 74: The Curse of the Hoveround®). Guest Services One-Day …

Published: 2 weeks ago

Flashback Friday: Raising Up Leaders for Your Guest Services Team

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   You can’t do it all. Hopefully you’ve realized that by now. You’ll never have the time, bandwidth, attention span, or energy …

Published: 2 weeks ago

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the entire article.)   Three Ways to Distort the Gospel …

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