Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!
If there is a struggle to be found in guest services within the local church, it’s the “here” factor.
First impressions happens here. When we park a guest’s car, they first have to show up here. When we help them find a seat, it’s because they’re here. We take care of their kids here, show them hospitality here, and hope that they’ll come back here.
And if you say it enough, you’d think that first impressions is all about here. You’d believe that it’s about what happens inside the walls. And you’d be right. Guest services is about here. If guests don’t show up here, we can’t very well serve guests.
The problem with here is just what you’d think: it sounds very orbital, very confined, as if people have to come to us in order for ministry to really happen. If there is an objection I have to the ministry that I lead, it’s just that. There’s massive tension in overseeing a “come and see” ministry in a “go and tell” church.