Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!
In a recent post I mentioned that new generations bring new preferences on how we greet and treat them. Not everyone in your church will respond to every on ramp in the same way. Having said that, the biggest guest service win for us over the years has all sprung from one practical tool:
The First Time Guest Tent.
We have a FTG Tent at all campuses. They stand obnoxiously in the way of the main entrance. They’re clearly emblazoned so that people know what it’s for. And if you’re in an area of the country where there’s any way possible to have one, I highly recommend it. Here are six reasons:
1. It’s a neutral zone. Many of our churches have formal stained glass, imposing wooden doors, and a looming sense of “What’s about to happen?” when it comes to your guests. The tent can serve as a safe place for them.
2. It’s a place of identification. If you’re a church of any size, first-timers may be harder to spot. Giving the tent as an on-ramp makes it easier for them to be known.
photo credit: Brett Seay