It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
I’m out of the office this week, so I’m dusting off the Q&A archives and delivering up this post, originally published on January 18, 2017. Q: Our church has always served coffee on...
This post originally appeared on December 9, 2010. It’s the post so nice, I named it twice. If you’re a leader of people, part of your job is to help people help people. In...
I recently read Customer Satisfaction is Worthless, Customer Loyalty is Priceless by Jeffrey Gitomer. It’s a book by a salesman and for sales people, but – like all books of this stripe – there are things the...
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! When it comes to quality in ministry, many of our minds automatically...
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
Each month, we revisit a series of posts called Guest Services Road Trip. We’ll travel the country from the comforts of our couches, interviewing leaders who are in the trenches of ministry. Do you have an idea for GSRT...
Later this summer we’re bringing back our One-Day Workshops. Since 2016, over 200 leaders from nearly 90 churches all across the U.S. have taken part in these practical training events. This year, we’re bringing back...
Recently our staff team read The Way of the Dragon or the Way of the Lamb, by Jamin Goggin and Kyle Strobel. It is a painful read, not because of bad writing but because of a tough...
Every Friday I dig into the archives and dust off an old post. And since today is Star Wars Day (May the Fourth be with you. Shut up. It’s funny.), I figured there was no better...
