Published: 4 weeks ago

Flashback Friday: “You Happy, Daddy?”

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   My little girl will turn three in August. She is the source of way too much laughter in our family. Her …

Published: 1 month ago

Flashback Friday: Do Something Different

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   Yesterday was Father’s Day, which means one thing in our family: Ice cream for dinner. Father’s Day Ice Cream Dinner has …

Published: 1 month ago

Flashback Friday: “We’ve Never Done It That Way Before.”

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   If you haven’t heard it yet, you will. Leaders face the tension of protecting the core values of the organization while …

Published: 2 months ago

Flashback Friday: Absorb the Awkwardness

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   Every time a guest shows up at your church, you have a chance to give them a gift. No, not the …

Published: 2 months ago

Flashback Friday: Why You Need a VHQ

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   One of our values for our First Impressions team is “Attend One, Serve One.” We want our volunteers to be able …

Published: 2 months ago

Flashback Friday: Don’t Drop Your Training, Drip It.

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   “We just don’t have time to properly train our volunteers.” “I don’t know what they need to know.” “I told them …

Published: 2 months ago

Flashback Friday: Ten Low Or No-Cost Ways To Up Your Guest Services Game

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   When it comes to quality in ministry, many of our minds automatically gravitate to plush facilities, a/v systems that would rival …

Published: 3 months ago

Flashback Friday: Star Wars and Second-Time Guests

Every Friday I dig into the archives and dust off an old post. And since today is Star Wars Day (May the Fourth be with you. Shut up. It’s funny.), I figured there was no better place to land this space cruiser than this post …

Published: 3 months ago

Flashback Friday: Take a Boss Break

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   I’m a sometimes fan of the CBS reality show Undercover Boss. While I recognize that it is highly-staged and engineered for emotion, the …

Published: 3 months ago

Flashback Friday: The Unseen

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   They’re all around us. Every weekend, they show up early and stay late. Driving rain, blazing sun, falling snow, gusting wind. …

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