Published: 2 days agoNew

Three Things Necessary to Shape Your Vision

Next month kicks off our 2018 One-Day Workshops. Our topics will cover Guest Services (July 17), Volunteer Culture (September 11), and a new-to-2018 subject on assimilation / what happens after the first visit (October 16). The Workshops are nearly halfway full, which means you need …

Published: 1 month ago

Has Your Guest Services Culture Turned Toxic?

Poison is a funny thing. We’re not talking about the late 80’s hair band, here, although they were very funny. (Some would say those guys were nothin’ but a good time.) No, I mean funny more in an odd sense because – though poison is deadly – it’s …

Published: 1 month ago

Announcing the 2018 One-Day Workshops

Later this summer we’re bringing back our One-Day Workshops. Since 2016, over 200 leaders from nearly 90 churches all across the U.S. have taken part in these practical training events. This year, we’re bringing back our most popular topics and adding one of our …

Published: 2 months ago

Snag a Deal on “People Are The Mission”

It’s been nearly two months since People Are The Mission hit the bookshelves, and I’m grateful for the stories I’m hearing from leaders who are beginning to implement a gospel-fueled change in their guest services culture. Some have reached out to ask about taking their teams …

Published: 2 months ago

2018 Weekenders Are Filling Up! Reserve Your Space Today.

I trend towards being a visual learner. Tell me something, I’ll absorb part of it. Show me something – be it a diagram, a drawing, or a video – I’ll grasp much of it. But let me experience something, and it gets implanted in the ol’ brain like like North …

Published: 3 months ago

RSVP Now For A 2018 Weekender

I trend towards being a visual learner. Tell me something, I’ll absorb part of it. Show me something – be it a diagram, a drawing, or a video – I’ll grasp much of it. But let me experience something, and it gets implanted in the ol’ brain like pumpkin spice …

Published: 4 months ago

Launch Day Has Arrived!

Almost eight years ago I sat in a restaurant booth in Granger, Indiana, with my friend Mark Waltz. Mark was and is the godfather of the modern era of the church guest services movement. I had an idea for a book rattling around in …

Published: 4 months ago

People Are The Mission: Sneak Preview (ch. 6)

It’s Launch Day Eve, everybody! Tomorrow marks the drop date of People Are The Mission. Here is the final excerpt from the book. You can still pre-order and get some super-sweet bonuses, but you need to do it today. Click that big yellow box below. …

Published: 4 months ago

People Are The Mission: Sneak Preview (ch. 5)

The countdown is on to the launch day of People Are The Mission, coming Tuesday, March 6. Each Monday until the release date I’m sharing brief excerpts from the book. I’d love to hear your feedback!     Excerpt from chapter five, When the Older …

Published: 4 months ago

People Are The Mission: Sneak Preview (ch. 4)

The countdown is on to the launch day of People Are The Mission, coming Tuesday, March 6. Each Monday until the release date I’m sharing brief excerpts from the book. I’d love to hear your feedback!     Excerpt from chapter four, Beyond Parking Shuttles …

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