Fifteen Questions = Fifty Bucks
The annual blog survey is back! Answer 15 quick questions in a few minutes and get a chance at a $50 Amazon gift card. (All answers are anonymous, unless you want to enter to win...
Category: Promotion
The Full List of Our 2023 Training Opportunities
I have a confession to make: out of all of the meetings I sit in during a given calendar year, one of my very favorites is the day where we plan out the next calendar...
Get Free Training with a 2023 Guest Services Weekender!
Sometimes it helps to break out of your context and get into another one…to capture some “we can do that!” moments by observing other teams doing it. That’s the gist of our Guest Services Weekenders:...
Only One Week Left to Apply for Confab 2023!
Time is ticking on the application deadline for Connections Confab, our coaching network that’s coming back in Spring 2023. Confab is a three-session, on-site networking group that gathers for two days each in February, March,...
2023 Connections Confab: Apply Today!
Back in 2015 we launched a coaching network called Connections Confab. Today we count over 75 leaders from Maryland to Mississippi and Nebraska to North Carolina (and all points in between) as part of our...
A Sneak Preview of One-Day Workshop: Guest Services 2.0
Our team just wrapped up the content for our upcoming brand new One-Day Workshop topic, and I want to give you a sneak preview. But first, some context: back in 2016, we debuted a couple...
One Week to Save BIG on a One-Day Workshop
Our One-Day Workshops are celebrating our sixth big year, and you can snag a great deal for the next week only: Register for three slots and get a fourth for free. Those registrations can be...
Two Weekenders Remain for 2022!
If you’ve never been a part of our Guest Services Weekender, you still have two more chances this calendar year: Thursday, July 28: join leaders from North Carolina, South Carolina, Georgia, and DelawareSunday, October 23:...
“People Are the Mission” Now On Audiobook!
The audio version of People Are the Mission dropped last week, and you can get it right now on Amazon, Libro, and wherever fine audiobooks are sold. Downloaded. Whatever. Also, if you’re not a current...
Announcing the 2022 One-Day Workshops
In the last six years we’ve taken hundreds of people through our One-Day Workshops: a day-long deep dive on on particular topic. They’re coming back this fall, with an added brand-new topic! You’ll get on-the-nose...
