Published: 11 months ago

An Offer You Can’t Refuse (But Seriously…)

We are just a few days shy of the registration deadline for our One-Day Workshop on Volunteer Culture. Regardless of the area you oversee (Kids ministry? Yep. Worship? Uh-huh. Community outreach? Okee-dokee.), regardless of the area where you’re currently laboring as a volunteer (Guest services? Alrighty then. Production? …

Published: 1 year ago

Raising up Leaders for Your Guest Services Team

You can’t do it all. Hopefully you’ve realized that by now. You’ll never have the time, bandwidth, attention span, or energy to pull off all of the tasks that pile up on you. That’s why shared leadership is so important, and why – if you’re …

Published: 1 year ago

Flashback Friday: Are You Provoking Your Volunteers to Wrath?

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Any time I want to feel really lousy about my [husband skills / parenting skills / boss skills], I flip over to …

Published: 1 year ago

Practical Ways to Prep for Easter

Like death, taxes, and Donald Trump, Easter is a reality. The good news is it’s a better reality than those other three examples (let’s face it: combovers and the cornerstone of Christianity don’t mix). Hopefully you’re preparing your church for the celebration: services are being planned, worship …

Published: 2 years ago

Invest.

Last week we cranked the fifth iteration of our High Capacity Volunteer (HCV) Cohort. Back in January 2013 – after realizing the huge need for our Connections staff to gain some alignment and traction with each other – we launched on a year-long journey of …

Published: 2 years ago

Want to Connect? Serve!

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Fewer things bring me more joy than to hear a volunteer talk about the community they’ve found by serving. This weekend our …

Published: 2 years ago

How Deep Does Your Trust Go?

In a recent post, I talked about our staff’s desire to assume the best: that the people around us are smart and have good intentions. And that’s an outstanding mantra…one that belongs on one of those office motivational posters under a picture of a …

Published: 2 years ago

Flashback Friday: Let Your Leaders Be Shepherds

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   It seems simple enough: when you give someone a leadership role, you should expect them to take care of the group …

Published: 2 years ago

Flashback Friday: Turn Your Leaders Loose

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   One of my First Impressions shift leaders snapped this picture on Sunday and sent it to me. He was impressed. I …

Published: 2 years ago

Flashback Friday: Interview Your Volunteers

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   On this morning’s commute, I was tuned in to a station where the hosts were talking about one question in Bed Bath & …

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