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Flashback Friday: Directory Persistence

Flashback Friday: Directory Persistence

Around these parts on Friday, I kick back, relax, and turn some dials on the wayback machine. AAO: What is the name of your listing? Me: Lowe’s Hardware. AAO: Did you say, “Roses’ Variety Store”? Me: No.  Lowe’s Hardware....

Guesswork, part six: Protection and Progression

It’s the last week of a six part series called Taking the Guesswork Out Of Guest Services. If you’re a pastor or ministry leader of a church with no guest services team, a lagging guest services...

Thursday Three For All

Thursday Three For All

(Remember kiddies, click on the bold print to see the original article.)   The Language of Success: Creating a Culture of Happiness. Bob Adams nails it on this summary of language from Disney U. What’s the...

Make it Memorable

A couple of weeks ago I had the opportunity to witness something absolutely amazing. It was my son Jase’s 11th birthday, and he asked me to pick up Taco Bell and join him for lunch...

Flashback Friday: Bless Your Heart Hospitality

Flashback Friday: Bless Your Heart Hospitality

It’s Friday, where I kick back with the proverbial bag of chips and reach into the archives. As they say on TV, if you haven’t seen it, it’s new to you! All of us are...

Thursday Three For All

Thursday Three For All

Remember campers, click on the bold print to see the whole enchilada.   How the devil comforts us. (Ray Ortlund) Wow. “When the devil accuses us and says, ‘You are a sinner and therefore damned,’ we should answer,...

Guesswork, part five: Build the Team

We’re in week five of a series called Taking the Guesswork Out Of Guest Services. If you’re a pastor or ministry leader of a church with no guest services team, a lagging guest services team, a...

Answer the Question They’re NOT Asking (part two)

Yesterday’s post was intended to be a stand-alone topic. I didn’t mean for it to turn into a two parter. But I also never mean to eat the whole plate of Kung Pao Chicken at...

Answer The Question They’re NOT Asking

A couple of weeks ago our kids were out of school for spring break. Because we’re the type of parents who prefer to show our love by shoving a bucket of trans fats in their...

Flashback Friday: What Does Your Posture Reveal?

Flashback Friday: What Does Your Posture Reveal?

Every Friday we get all into recycling around this place. This post originally appeared on July 17, 2008: …Now, that’s what she said.  What she revealed was, “I’m making a lousy eight bucks an hour working this dead-end job....

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