Published: 1 year ago

The Why Matters. (Even When It’s Accidental.)

In our First Impressions Training, we focus on the “Why.” That’s disappointing to some Type A people who simply want to get a checklist and get on with the job. But checklists don’t allow you to gauge emotion, read feelings, or pick up on social cues …

Published: 2 years ago

You Know What To Do, But…

I’m taking a little down time this week, including a brief blogging break. Meanwhile, I’m reaching back into the archives for posts that even I forgot I’d written. (Feel free to insert your own “forgettable” burn here.) This post originally appeared in February 2015.   You …

Published: 2 years ago

Explain the Why

You’ve undoubtedly heard the story of the husband and the ham. It’s a must-do illustration for all pastors. So much so, that all Southern Baptist seminaries require graduates to sign a contract stipulating that they will use the ham story in at least three …

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