Monthly Archive: September 2009

Creating Consumers? (part 1)

Friday’s post generated the following question that I don’t want you to miss. Rather than answering it in the comments section, I’ll pull it front and center. Blake asks: By trying to create a “wow”...

Idea Infusion

Idea Infusion

Dear Readers: For the last several weeks, I have been busier than a one-legged man in a butt-kicking contest.  Staff retreats, speaking engagements, new interns, new service times, and fielding calls from congress asking for...

%d bloggers like this: