Published: 5 years ago

A Job Well Done…Is Rarely Noticed


I managed to snap this photo on the fly yesterday morning at our Brier Creek Campus. I say “managed to” because Sandy – the lady in the picture – is like a Windex Ninja. She stealthily sneaks in, works a little no-streak magic, and then disappears as quickly as she came. (Look at her! She’s even wearing black. Boom.)

Sandy is a part of our Freshen Up Team…a weekend band of super heroes that are never seen by 98% of the population of the Summit. But they’re there. Oh, how they’re there. While people are sitting in the auditorium participating in worship, the Freshen Up Team is hard at work cleaning windows, restocking toilet paper, wiping down sinks, and flushing toilets (seriously, some of you people are slobs).

And it hit me yesterday: when Sandy and Todd and the rest of the Windex Ninjas do their job well…no one notices. But when it’s undone…when a door is smudged with fingerprints or there is paper towel confetti on the restroom floor or the trash cans are overflowing in the lobby…that, people see.

It’s the unnoticed details that can often carry the biggest impact if they’re not taken care of. It’s the little things that we don’t proactively think about that can sink a guest services ship. It’s the Sandys and Todds that do what they do not so they’ll be seen, but because the smudges will be seen if they don’t.

Who are some of your unsung heroes? And what are the jobs they faithfully do every single week, even when nobody knows about it?

  1. Scott Swanek says:

    I’d like to give a shout out to the Worship Leaders and worship team members. Their work on stage is un-ninja-like but their work off-stage is classic ninja, as they spend hours preparing in secret. A satellite campus which requires set up will have volunteer musicians who will pull music charts off the Summit site, spend time practicing the songs, attend a two hour rehearsal on a week night, then re-rehearse the songs, show up on a Sunday morning at 7:00AM for stage set up, deploy at two services, then work with the campus teams to break down the stage at the end. And an extra special shout out to the musicians with the passion for the gospel and for excellence in worship at the campuses that have four services a day (like Chapel Hill), or two Saturday night, then two Sunday morning (like Brier Creek). Even more massively “Ninja-esque” are the sound technicians and set up/tear down teams who arrive even earlier and stay later on Sundays and who study their craft during the week in order to bring excellence to the worship experience . Danny, how about a re-posting of the video of Arnold Lunn in his cameo role as the “set up fairy”?

  2. Lauren says:

    This is awesome. I had no idea we had a Freshen Up Team. They must do their work very well!

  3. So also good works are conspicuous, and even those that are not cannot remain hidden.
    1 Timothy 5:25

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