Monthly Archive: January 2014

Flashback Friday: Breakfast & Biracial Families

Flashback Friday: Breakfast & Biracial Families

Good grief. The interwebs have their collective panties in a bunch again this week, and the topic is breakfast cereal. Perhaps you’ve seen the furor over the upcoming Super Bowl ad featuring a biracial family...

Thursday Three For All

Thursday Three For All

(Remember kiddies, if you’re new to T34A, click on the bold print to see the original article.) Ravi Zacharias on Postmodern Architecture. (via @_MichaelKelley) File this under A for “awwwww snap.” He said, “This is America’s...

Flashback Friday: Don’t Look Back

Flashback Friday: Don’t Look Back

Yes, I recognize the irony in having a flashback post that tells you not to look back, but work with me here, people. Wednesday was a first at our household.  After weeks of begging, I...

Thursday Three For All

Thursday Three For All

Outside-In Approach to Design and ROI of Patient Experiences. (via @Zhecho_BeyondP) It’s a long article, but there are nuggets in there well worth the read. What can a hospital’s MRI machine teach you about your weekend...

What’s Your Preferred Communication Gateway?

If you need me to do something for you, the best way to get ‘er done is to send me an email. You can send me a text, but it’ll likely get buried and forgotten....

Your Guests Aren’t the Problem

Last Sunday I dropped by a local fast food joint on my way over to the new Blue Ridge Campus. Join me in my flashback, won’t you? It was roughly 1 PM on a Sunday...

Flashback Friday: Stop Muddying Your Messages

Flashback Friday: Stop Muddying Your Messages

Are you a pastor? Preacher? Speaker? Ministry leader? Businessman? Marketer? Butcher, baker, candlestick maker? This may help end the white noise and drill down to the heart of your message: A unified message cuts through...

Thursday Three For All

Thursday Three For All

Delight the weird. (via @ThisIsSethsBlog) How does this apply to the “overlooked and outsiders” that visit your church on the weekend? …it’s not everyone who wants a cup of coffee. Some want a cup of tea, or a...

Replicate.

Replicate.

You’re looking at a picture of this morning’s kickoff of the 2014 Connections Cohort. To give some context, last year we started a monthly meeting of anyone who’s paid to to Connections Ministry at the Summit:...

18 Inches to a Better Guest Services Team

Giving your guests a better experience doesn’t take as much work as you think. Sometimes, all it takes is 18 inches. A foot and a half. That’s about what it takes for a volunteer to...

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