Published: 4 years ago

Thursday Three For All

You know the drill, campers: Thursday is lazy day. I cut and paste, you humor me and pretend I did some work.


Easter Was Not Enough… Expectation Shapes Experience 51 Other Sundays(via @thebryanrose, HT @robertvadams) Don’t pull a bait & switch: you dressed up for company last week, do it again this week. And the next…and the next…

This anticipation of guests every Easter causes us to see our systems and facilities with outside eyes, and respond appropriately. Just like we would at home, we straighten up “for company” and plan to make a great impression. Every Easter, we are more diligent because we know that “they” are coming. And one of two messages is communicated by our guest’s experience…


They’re Your Words, Choose Them(via @ThisIsSethsBlog) Seth Godin = genius as usual.

There’s no legal requirement that signs have to make you sound like a harsh jerk in order to carry weight or to inform the public.


DHL Pulls Trojan Package Prank on Other Shipping Companies(via @PremiumFunny) Well now this is just evil. And hilarious.

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