If you’re a connoisseur of certain retail and fast-food chains like I am, you no doubt have picked up on some discrepancies over the years. One retail giant will have exceptionally good customer service in...
We tend to wear our busyness as a badge of honor. Often, when I’m asked “How are you doing?” or “What have you been up to lately?” my default answer is, “Man, just busy.” I’m the guy who read...
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! I’ve written before about our staff’s desire to assume the best: that the...
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
If you’ve ever had the sublime privilege of parenting a middle schooler – any child, really – you’re familiar with the following scenario. [4:30 PM, as they walk through the door from school] Parent: “Got any homework...
Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. The recommendations might be products for use in your ministry, resources that will...
If there’s a common fault of most guest services teams in most churches in most of America, it’s the curse of familiarity. We execute ministry week in and week out in the same facility, surrounded...
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Not long ago our five year old daughter lost her first tooth....
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
In a recent post I shared my top ten favorite quotes from The Power of Moments, the newest book from the Heath brothers. I’m revisiting that book today…and let’s be honest for a moment, I will probably revisit...
