Published: 4 months ago

Snag a Deal on “People Are The Mission”

It’s been nearly two months since People Are The Mission hit the bookshelves, and I’m grateful for the stories I’m hearing from leaders who are beginning to implement a gospel-fueled change in their guest services culture. Some have reached out to ask about taking their teams …

Published: 4 months ago

Flashback Friday: Take a Boss Break

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   I’m a sometimes fan of the CBS reality show Undercover Boss. While I recognize that it is highly-staged and engineered for emotion, the …

Published: 4 months ago

Thursday Three For All: POTUS, Showing Up, and The Ultimate Infinity War

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the entire article.)   The Hardest Job in the World …

Published: 4 months ago

Find Your Center

This post originally appeared on November 30, 2009.   Robert Peary is widely credited as being the first explorer to reach the North Pole (no record exists of Santa disputing that claim, although I’m told that Peary is on the naughty list).  During his …

Published: 4 months ago

Danny Recommends: FullContact

Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. The recommendations might be products for use in your ministry, resources that will help you develop leaders around you, or just fun …

Published: 4 months ago

Guest Services According to John the Baptist

By society’s standards, he was what grandma would’ve called “an odd bird.” He wore an ill-fitting camel hair robe and he ate honey-coated grasshoppers. He hung out in the woods a lot and implored onlookers to repent. He frequented rivers and streams and baptized …

Published: 4 months ago

Flashback Friday: The Unseen

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   They’re all around us. Every weekend, they show up early and stay late. Driving rain, blazing sun, falling snow, gusting wind. …

Published: 4 months ago

Thursday Three For All: Weekend Misses, Sheep-Stealing, and Cow Serenades

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the entire article.)   10 Weekend “Misses” for Churches That …

Published: 4 months ago

Q&A: How Do We Run A Capital Campaign Without Scaring Off Our Guests?

Q: We are in the middle of a building campaign. How can we best consider our guests without scaring them off? [submitted via the 2018 blog survey] A: I’ll never forget that conversation in our small group. A couple in the group had been …

Published: 4 months ago

Who Are You Reading?

I’ve had the same conversation several times in the past few months. The first time, it was with a friend who had read my list of books I recommend to those in the guest services world. She pointed out that the list was almost …

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