Published: 2 months ago

Get in the Zone.

Our guest services teams get a lot of compliments on their organization and efficiency. Each week they show up to welcome our guests, and each week our guests take notice. Here are just a few of the comments the team has received lately: “I …

Published: 2 months ago

2019 Is Coming. It’s Time to Save Some Dates.

Fall is in the air, campers, which means our team has been hard at work outlining our 2019 Training Calendar. One of our staff values is that we want to “show our work,” meaning if there are potholes, pitfalls, and dead ends we’ve hit through …

Published: 2 months ago

First

Last weekend our church launched a new initiative called First, a two-year journey that will challenge us to put Jesus first in our time, talents, and resources. As a part of the kickoff, our creative team put together a 12 minute look back / look …

Published: 2 months ago

Lose The Snooze

For the last few weeks, I’ve been conducting a little experiment. And while I’m far from the point that I can definitively say “this works,” I’m pretty convinced that it does. I’m talking, dear readers, about the snooze button. I love a good snooze button. …

Published: 2 months ago

Specialist or Generalist?

There’s a bit of a debate in guest services nerd circles about whether our team members should serve as specialists or generalists. Put another way, should volunteers have one role where they serve, or should they be able to serve in multiple different areas? How you …

Published: 2 months ago

2,000 Posts

On July 8, 2008, the Connective Tissue blog debuted on the innerwebs for the very first time. I launched the blog with no clear vision, no certain path forward, and no real idea of what I wanted it to look like way out into …

Published: 2 months ago

Thursday Three For All: Bodyguards, Not Mattering, and a Stumbling Deer

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the entire article.)   My Bodyguard, My Self (via @jamiekeiles) I found …

Published: 2 months ago

Warsaw Community Church (Warsaw, Indiana)

Each month, we revisit a series of posts called Guest Services Road Trip. We’ll travel the country from the comforts of our couches, interviewing leaders who are in the trenches of ministry. Do you have an idea for GSRT destination? Have a leader I need to talk to? …

Published: 2 months ago

Top Ten Quotes: What’s Best Next

I realize that I am way, way, way behind in reading one of the most popular books from a couple of years yore, which is ironic since it is a book on – of all things – getting things done. But you know what, better late …

Published: 2 months ago

Choosing Inconvenience

Imagine two scenarios. In the first, a couple arrives at your church. They’re on time…early, even. They’ve been a part of the church for years. They serve in various roles. They’re leaders, they’re givers, they’re faithful. And they’re on time…early, even…because they structured their …

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