Monthly Archive: October 2018

Get in the Zone.

Our guest services teams get a lot of compliments on their organization and efficiency. Each week they show up to welcome our guests, and each week our guests take notice. Here are just a...

First

Last weekend our church launched a new initiative called First, a two-year journey that will challenge us to put Jesus first in our time, talents, and resources. As a part of the kickoff, our creative...

Lose The Snooze

For the last few weeks, I’ve been conducting a little experiment. And while I’m far from the point that I can definitively say “this works,” I’m pretty convinced that it does. I’m talking, dear readers,...

Specialist or Generalist?

There’s a bit of a debate in guest services nerd circles about whether our team members should serve as specialists or generalists. Put another way, should volunteers have one role where they serve, or should they...

2,000 Posts

On July 8, 2008, the Connective Tissue blog debuted on the innerwebs for the very first time. I launched the blog with no clear vision, no certain path forward, and no real idea of...

Choosing Inconvenience

Imagine two scenarios. In the first, a couple arrives at your church. They’re on time…early, even. They’ve been a part of the church for years. They serve in various roles. They’re leaders, they’re givers,...