Category: First Impressions

New Day, New Parking Rules

New Day, New Parking Rules

Before you read the following post, take note that the original publication date was April 1. April. First. April Fools Day. Thank you. And carry on. If you’re a regular reader of this blog who...

People Trump Policies – Every Single Time

People Trump Policies – Every Single Time

West Club Campus Pastor Brad O’Brien tipped me off to this post by Phil Cooke. One quote worth mentioning… …your customers, media audience, or donors don’t care about your policy about anything. Policies are to...

Don’t Look Right

A few years ago I attended a security seminar for churches. You know…how to take down a perpetrator when they try to take two crackers out of the Lord’s Supper tray. (My previous experience as...

Some Things You Can’t Unsee

Some Things You Can’t Unsee

Recently I was hanging out in my Starbucks annex office with my friend Ben Salmon. I enjoy hanging out with Ben, even though he has an annoying habit of wanting to sit on a cedar...

Hospitality is Just a Catalyst

If you’ve been reading this blog for oh, say 42 seconds, you know that I’m a big fan of guest services within the church. I want to make sure our guests – especially those walking...

Flashback Friday: Best Guest Story EVER?

Flashback Friday: Best Guest Story EVER?

This weekend we’re celebrating both our 10th and 50th year anniversary. (We can do that because we’re just a bit schizophrenic.) It’s going to be an amazing weekend. If you’ve been at the Summit for...

Stop. Think.

Every weekend, you commit a huge sin against those that come into your church: you refuse to think through their experience. You don’t think about where they’ll park, which door they’ll enter, how they’ll find...

Make It Remarkable

Update: Sharon Adl-Doost – featured in the post below – passed away in 2017. While the Lunch Lady Hotline is no longer a working number, I’ve chosen to leave the post up in honor of a...

The Details Nobody Sees

Last fall I had the opportunity to spend a week with about 80 church planters in Nairobi, Kenya. As part of that week’s agenda, I got to tag along on a safari in the northern...

Church of Crisco

Church of Crisco

It’s that time of year again, when college students come back and the 12th day of Christmas is officially over and Summit pastors get a dazed look in their eyes and start muttering near-unintelligible things...

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