Category: Guest Services

Don’t Point…Take!

It’s not polite to point. That’s what your mama always told you, and she was right. Pointing is for duck-hunting dogs, not for people who are trying to get a guest where they’re going....

Listen.

There’s an old joke about a guy who went to prison and ended up in a row of cells with all of the “lifers” … those guys who had been in the place since...