Category: Guest Services

Applications From Appliances

The last few weeks have been…interesting…around the Franks household, to say the least. If it can be plugged in, cranked up, or taken apart, it’s probably broken at the least opportune time. I’m talking, of...

Easter is Over. Now What?

The Christian church just wrapped up one of the busiest weekends of our year. Community outreaches and egg hunts and extra services and cantatas and new volunteers and sunrise services and special sermons and stage...

Give ‘Em an Out

When the church gathers, it’s assumed that the majority of those gathered will be…well…the church: redeemed saints who worship Jesus, encourage one another, and look to the cross. But even if saints are the majority,...

Easter Isn’t Your Super Bowl

At the time this post goes live, we’re a dozen days away from observing the cornerstone of the Christian faith. The church calendar hinges on the death and resurrection of Jesus. Christmas celebrates the beautiful...

Get Rid of the Bug in Your Light

My friend Jeff told me about his recent visit to the dentist. The checkup went well (no cavities!). The appointment went as expected (the hygienist was prepared and the dentist was on time). The cleaning...

Worthy of the Saints

I commend to you our sister Phoebe, a servant of the church at Cenchreae, that you may welcome her in the Lord in a way worthy of the saints, and help her in whatever she may...

Fix It Before You’re Asked to Fix It.

I’m an unabashed fan of Southwest Airlines. They take customer service seriously without taking themselves too seriously. The cheap fares, the creative announcements, and the flight attendants’ repartee have created a loyal customer on my...

8 Things I Learned As A Church Guest

A few weeks ago I attended church with my niece. She has started going to a brand-new campus of an eighty-year-old church, their first foray into multi-site. The campus has been live for four months,...

5 Shifts To Make In Your Guest Services Team This Year

It’s the beginning of a brand new trip around the sun, and all of us are experiencing some form of renewal, restarting, or rebranding. No matter your personal take on resolutions, there’s something about a...

This Weekend, Be There. Be All There.

While the rest of the world limps along with one Super Bowl per year, church people get two. And one of them is coming up this weekend. I’m referring, of course, to the weekend before...

%d bloggers like this: