Category: Guest Services

Behold Harvey Ball, the man who invented the iconic smiley face: In 1963, ol’ Harv was commissioned by an insurance company to create an icon to boost the morale of its employees. He cranked out...

Imagine that it’s a Sunday morning and you’re standing in your church lobby, getting out of your car in the parking lot, walking through the door of your Sunday School class, or sitting in the...

If we’re going to serve our church’s guests well, we have to know their “Point A.” I define Point A as the emotional, mental, and spiritual space a guest is living in when they first...

Those of us in ChurchWorld know that there are some segments of ChurchPeople who are just too easy to stereotype: pastors are going to preach past their time limit and inflate attendance numbers. Sweet little...

As this post goes live, all of the NSYNC prophecies have come true. May is here, which means summer is just around the corner. And summer time brings vacation time, especially for your volunteers. Cards...

Before you read the following post, take note that the original publication date was April 1. April. First. April Fools Day. Thank you. And carry on. Here at the Summit, we are always on the...

At the time this post goes live, we are just under three weeks away from Easter 2023. But whenever you read it, the chances are decent that you have an additional venue in your future....

Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. The recommendations might be products for use in your ministry, resources that will...

Over the years, I’ve mentioned the common vehicle hazard light in passing, but I’ve never spent any meaningful time talking about our why behind them. We don’t view hazards as an on-again off-again, blink-and-you’ll-miss-it, flash-in-the-pan...

This is the final post in a four-part series that gets into the weeds of how to set your parking lot up for success. We’re looking at mapping from zones to cones and people to...