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Flashback Friday: “I’ll See You Tomorrow!”

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! It definitely wasn’t what I expected. I stopped by the Wendy’s drive through...

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...

You Need A Leadership Pipeline

If you are in ministry, I will almost guarantee that you are either (a) doing too much, (b) have done too much in the past, or (c) don’t really do anything at all because you’re...

Are You Ready When They’re Ready?

I’ve stumbled into several conversations over the past few weeks that have forced me to focus on one primary question: Do we greet guests the way they want to be greeted? The question started bouncing around in my...

The Way Things Are Supposed To Work…

…is usually a polite way of saying, “It’s not working.” You might hear yourself say this when talking about a process, a team, or a volunteer. “Well, the way that it’s supposed to work is…” You know...

Flashback Friday: Are Your Volunteers Saved By The Bell?

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! True story: I was just a little bit old for the Saved By The Bell. I...

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...

All Signs Point To…What?

I snapped this photo during a recent hotel stay. In case you can’t tell what you’re looking at, this is a sign that points sign-followers to…a blank wall. As in: “follow this path, and walk into...

A Lot of People

According to the polls, a lot of people like Donald Trump. You’ve heard of him, right? Real estate mogul. Reality TV star. Hair icon. Trump’s rise in popularity has single-handedly managed to bewilder the free...

Do Your Guests Have a Theme Song?

I recently listened to a podcast interview with Laurie Meacham, leader of the Social Media Team for JetBlue Airlines. She recounted a fantastic story of Gavin Donovan, a JetBlue customer who decided to have a little...

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