The Frugal Wow: How Small Gestures Create Lasting Loyalty. (via @HelpScout) Around these parts we talk a lot about delivering memorable moments. But those of us in ministry have a default setting that screams “memorable + ministry...
Before we get started, you’re going to want to watch this video to set the context (HT @LaughingSquid). (And if you’re reading via an RSS feed or email subscription, you’ll wanna click here.) The story...
The road in front of our neighborhood has been undergoing a facelift lately. They scraped it, then paved it, then paved it again. Then set up cones. Then more pavement. Then…you get the picture. It’s...
Last week I found myself on a Delta flight. Not “found myself” in an Eastern mysticism type thing, but…well, you get the picture. We’d been delayed at the gate (page 42 in the Delta manual),...
Yesterday on the commute to work, I heard a story on the radio about a German woman who got stuck in a roundabout, which is a transportation term that literally means, “Our city is too...
The Moment in Madison Square. (via @slkooiman, HT @drmoore) Good gracious. This is a beautiful story of marital love, from both sides of the wedding altar. I wanted to tell you so many things. I wanted...
Last week we talked about those who ask: people on your team who challenge their friends to serve in a meaningful way within the church. Every team needs doers, but if your team doesn’t have...
Last week was vacation week for the Franks family. And like all good vacations, I had time to catch up on a backlog of reading (I also watched Dawn of the Prequel to the Sequel of...
My mom was a wise woman. She always knew the right thing to say and the right time to say it. (That was mainly because I was her favorite child and she loved me more...
Last night my fourteen year old came to me, excited out of his skull about a study trick he’d just developed. In preparation for an upcoming biology test his teacher told the class that they...
