Latest posts

8 Tips for Better Signage

I recently read Customer Satisfaction is Worthless, Customer Loyalty is Priceless by Jeffrey Gitomer. It’s a book by a salesman and for sales people, but – like all books of this stripe – there are things...

Announcing the 2018 One-Day Workshops

Later this summer we’re bringing back our One-Day Workshops. Since 2016, over 200 leaders from nearly 90 churches all across the U.S. have taken part in these practical training events. This year, we’re bringing...

Until They See It…

As a leader, you have certain standards that you want your team to uphold. You train on those standards. You give feedback based on those standards. You reward behavior and rework hiccups…all centered around...