Latest posts

Don’t Drop Your Training; Drip It.

“We just don’t have time to properly train our volunteers.” “I don’t know what they need to know.” “I told them where to stand and what to do. That’s enough, right?” “Nobody ever shows...

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read...

City Church (Tallahassee, Florida)

This is the fourth in a monthly series of posts called Guest Services Road Trip. Join me in traveling the country (maybe the globe?) from the comforts of our collective iDevices, interviewing leaders who are in the trenches...

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read...