Latest posts

Q&A: Should I Mandate Serving Limits for My Volunteers?

Today’s question comes from our 2017 Blog Survey.    Q: Let’s talk about serving limits. How long do you ask people to serve? Do you give them breaks, and if so, how do you manage those?...

Hand ’em a Hammer

This week our church is moving into a brand-new building in anticipation of a campus move in just a few weeks. It’s the first from-the-ground-up project we’ve undertaken since 1962, so you could say that...

Four Reasons to Load Up the Van This Summer

If you’ve been hanging out under a rock lately, you may have missed the fact that we’re hosting two One-Day Workshops later this summer (and also that another Jack Sparrow movie is out…Pirates of the...

Flashback Friday: Raising Up Leaders for Your Guest Services Team

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   You can’t do it all. Hopefully you’ve realized that by now. You’ll...

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...

The Journey (St. Louis, Missouri)

Each month, we revisit a series of posts called Guest Services Road Trip. We’ll travel the country from the comforts of our couches, interviewing leaders who are in the trenches of ministry. Do you have an idea for GSRT...

Top Ten Quotes: Less Chaos. Less Noise.

In 2010 a friend handed me a copy of Kem Meyer’s Less Clutter. Less Noise. What was written as a book on church communications turned into a spiritual gut-check for me. I was reminded that it is...

Don’t Cover the Mouse

Several years ago, Merriem and I took advantage of a free day off and decided to go exploring at a new-to-us restaurant in town. What that exploration led to has become the stuff of legend...

Flashback Friday: Be Alert

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   As I type, I’m sitting in Starbucks, and I’m approximately three minutes...

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...

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