Latest posts

Flashback Friday: Explain Yourself

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   Sometimes church people do things that don’t make a lot of sense...

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...

Q&A: How Do You Keep Kids From Distracting Other Guests?

Today’s question comes from a staff member who is new to both his (or her) role and his (or her) church. For obvious rockin’-the-boat reasons, he (or she) has asked to remain anonymous.  Q: One...

Don’t Drop Your Training; Drip It.

“We just don’t have time to properly train our volunteers.” “I don’t know what they need to know.” “I told them where to stand and what to do. That’s enough, right?” “Nobody ever shows up,...

Ten Questions You Should Ask (And Answer) This Summer

The downtime of summer is a great time for reflection. I’m not talking about that weird aluminum foil thing you use to catch the sun’s rays on the beach and tan under your chin(s). Nope,...

Flashback Friday: Grow Small Before You Go Big

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   The best ministry leaders are dreamers. Huge visionaries. Think-ten-years-ahead kind of people....

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...

City Church (Tallahassee, Florida)

This is the fourth in a monthly series of posts called Guest Services Road Trip. Join me in traveling the country (maybe the globe?) from the comforts of our collective iDevices, interviewing leaders who are in the trenches of...

Top Ten Quotes: The Curious Christian

I wasn’t curious about Barnabas Piper’s third book. Or I suppose I should say: I wasn’t curious about curiosity. As a guy who is rapidly approaching middle age, I didn’t think I could qualify as...

Ten Low Or No-Cost Ways To Up Your Guest Services Game

When it comes to quality in ministry, many of our minds automatically gravitate to plush facilities, a/v systems that would rival a U2 concert, or a kids area that looks like something straight out of...

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