Take Another Look
We like what we know. Whether it’s our favorite lunch spot or trusted vacation destination or a go-to pair of shoes, we’re fans of the familiar. And familiar is okay, as long as we remember...
We like what we know. Whether it’s our favorite lunch spot or trusted vacation destination or a go-to pair of shoes, we’re fans of the familiar. And familiar is okay, as long as we remember...
One of my favorite “details” stories revolves around Van Halen and their brown M&Ms. Disclaimer: I didn’t listen to much Van Halen as a kid. I remember when “Jump” made it big on the radio....
‘Mr. Spock goes to church’: How one Christian copes with Asperger’s syndrome. (via @BrantHansen) Fascinating. How are our churches doing in reaching people who feel “like an alien at church”? Multiple times, each week, every week,...
Here on the ol’ blog, I talk a lot about the mechanics of hospitality: systems, structures, and staffing that takes a biblical virtue and puts it together on an institutional level. But perhaps more important...
Six ways to maximize church stage announcements. (via @timrpeters, HT @persinger) As a part time Pastor of Announcements (shut up. It’s a thing.), I totally agree with all of these. (Except for the “5-10 minute” time...
Have you ever considered that your church needs to get over being friendly? Frequently when I show up at a church to help with guest services training, I’m approached by a sweet little blue haired...
Yesterday I received an email from a pastor who is trying to revamp the guest services ministry at his church. He asked the “structure” question: How do you have your team organized? Since that’s a question I...
On Friday, Merriem and I stole away to one of our favorite date spots: Ted’s Montana Grill. It’s the perfect place to go if you like eating copious amounts of meat while staring at the...
If you’ve been a reader of this blog for any amount of time, you know that I’ll frequently publish posts highlighting a less than stellar guest service experience. And I suppose part of the “eye”...
Time to open up the wayback machine, boys and girls. …The order taker was a most unhelpful young man who had been hired exclusively on his ability to mumble and get my order wrong. After...