Tagged: guest services

Use Your Own Bathroom

I’m not exactly what you would call a public restroom aficionado. As a born-and-bred germaphobe, I’m not a big fan of hanging out in the bacterial rodeo we call the men’s room. I believe that a...

Service Without Service

Not too long ago I heard an interview with Bill Price, co-author of The Best Service is No Service.  The basic thesis of the book is that as a business / church / whatever-we-are, we should...

%d bloggers like this: