Tagged: guest services

Beauty or Utility?

How do you view the nature of guest services on the weekend? When you think about the roles of the parking team, the seaters, the door openers, and the info table volunteers, what exactly do you...

How Do Outsiders View Your Inside?

It’s pretty easy for us to think about what we think about when we think about the weekend experience at our churches (feel free to re-read that sentence. I won’t be offended.). After all,...

Hospitality Can’t Take a Vacation

We’re barely ankle deep into the summer season around these parts. The mountains and beaches are calling, and people are responding. (Side note: mountain people? I love you. Let’s hang out more. Beach people?...

The What, Why, & When of Weekenders

There is power in observation. If you’re a part of this blog community, chances are good that you appreciate the benefits of reading. On this site, you’ll read about guest services, read about processes,...

The Cloak of Invisibility

As restaurant experiences go, this one was pretty awful. It was a Sunday afternoon. Five of the six Franks family members were in attendance at a less-than-half-full joint that we’ve been to several times....