Tagged: serve

Putting in Your Time

Imagine for a moment that you’re in a big box store, a restaurant, or your doctor’s office. You have a question about something, and so you approach an employee. “Excuse me,” you begin… But...

Don’t Divide Your Volunteers

Not long ago our five year old daughter lost her first tooth. Because we’re parents who are given to much childhood whimsy, we explained the concept of the Tooth Fairy and encouraged her to...

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the...

The Unseen

They’re all around us. Every weekend, they show up early and stay late. Driving rain, blazing sun, falling snow, gusting wind. It doesn’t matter. Whatever the weather, no matter the season, they’re there. Unloading...

Flashback Friday: What’s Your Job?

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Imagine for a moment that you’re a part of a fire department’s...

You Know What To Do, But…

…do you know why you’re doing it? I’ve written here before about The Why Behind The What. It’s a foundational part of our onboarding training for our guest services volunteers. When we train, we spend next...