Turning Crowds Into Wows
This weekend was the first of two peak attendance weekends we hit every August. It’s when our vacationing families return and our awesome college kids come back, bringing a couple hundred freshmen with them. Side...
Tagged: strategy
Three Keys to Building Your Volunteer Team
By now most of y’all know that I use this blog to think out loud. Well, “out loud” if you have a fancy way of making your computer device read to you. Or if you...
Tim Keller on First Impressions
There’s a “Keller Clause” in the contract of all Summit employees. Because he and our lead pastor are besties, we have to quote Keller roughly every 20 minutes, or our tithing rate goes up significantly....
Your Menu Stinks
I love a good Mexican restaurant. Our family has our favorite where we tend to go elbow-deep in the chips and salsa as often as we can. And like most Mexican restaurants, their menu is...
Along for the Ride
I just finished re-reading Nelson Searcy’s Fusion. It’s one of the top five books I recommend to anyone who is trying to refine the ministry of guest services / assimilation / first impressions / general all-around...
Guesswork, part six: Protection and Progression
It’s the last week of a six part series called Taking the Guesswork Out Of Guest Services. If you’re a pastor or ministry leader of a church with no guest services team, a lagging guest services...
Guesswork, part five: Build the Team
We’re in week five of a series called Taking the Guesswork Out Of Guest Services. If you’re a pastor or ministry leader of a church with no guest services team, a lagging guest services team, a...
Answer the Question They’re NOT Asking (part two)
Yesterday’s post was intended to be a stand-alone topic. I didn’t mean for it to turn into a two parter. But I also never mean to eat the whole plate of Kung Pao Chicken at...
Guesswork, part four: Somebody’s Gotta Own It
We’re in week four of a series called Taking the Guesswork Out Of Guest Services. If you’re a pastor or ministry leader of a church with no guest services team, a lagging guest services team, a...
Introducing Ministry Grid
No matter the size of your church or the breadth of your volunteer team, you likely struggle with the never-ending need for good quality training. If you’re like me, you’ve spent roughly 40 bajillion waking...
