The Bus Is Coming

5 Responses

  1. Wow! I sent this post out to my entire team. As one said, this is a great example of what happens when we get all wrapped up in ourselves. Thank you so much for investing in all us First Impression folks. I am currently writing the manual for our team and your blog is inspiring me in wonderful ways. God bless!

  1. October 1, 2013

    […] for any amount of time, you know that I’ll frequently publish posts highlighting a less than stellar guest service experience. And I suppose part of the “eye” that forms the genesis of […]

  2. October 2, 2015

    […] Read the entire original post here. […]

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