Latest posts

Danny Recommends: Folding Hand Truck

Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. The recommendations might be products for use in your ministry, resources that will...

Q&A: Moving from Consumer to Participant?

Q: A ministry like Guest Services seems to enable a consumer culture within our church. How can we move people from consumer to participant? [From a recent One-Day Workshop] A: Let’s be clear: there’s nothing...

Join me on My Church Staff!

Six months ago I told you about My Church Staff, a new initiative from Dr. Thom Rainer and the Church Answers team. My Church Staff is a subscription-based model that allows any leader to receive...

Top Ten Quotes: How to Know a Person

There are books meant to be listened to, and there are books meant to be savored. David Brooks’ How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen falls into...

7 Ways Larger Churches Struggle with Hospitality

We’re continuing our “Large Church” series, which looks at guest services through the lens of the larger congregation: those with 800 or more people in attendance each week. You can see the first post in...

Q&A: What Would You Change?

Q: Go back to your early days in your role. If you could easily “reset” from ground zero, would everything still look the same when you built it back, or what would change in regards...

6 Insights for Better Church Hospitality

This article originally appeared on Lifeway Research. Last month, Lifeway Research released the results of a study on how Protestant churches welcome first-time guests. The results, as they say, speak for themselves. Lifeway polled respondents on...

8 Ways to Reinvigorate Your Volunteer Team This Summer

Summertime is down time. Sometimes those of us in leadership act like we don’t believe that (raises hand), but that doesn’t make it less true. While it is true that hospitality can’t take a vacation,...

2025 Summer Reading List: Mine

Summertime is upon us, and with it, that glorious season of summertime reading. While I love to read all year long, in the summer months I try to be a bit more intentional about what...

2025 Summer Reading List: Yours

It’s that time of year again, nerds: that collective moment when we push our glasses up on our nose, promise ourselves we will read the books we already own, and then – in a fit...