In the world of multi-site churches, the pendulum often swings between campus autonomy and central control. I think that swing can be a good and healthy thing, and isn’t something to be avoided. That’s where...
A friend and I have been working through David Benner’s Surrender to Love: Discovering the Heart of Christian Spirituality. If you’re a fan of Gentle and Lowly, it echoes with the theme of understanding God’s...
Q: We’re having a debate on our Guest Services Team as to whether or not it is “creepy” to approach someone already seated in the auditorium with an extra “Hello, welcome!” So my question is:...
A couple of years ago I rolled out the “Small Church” series: a collection of articles aimed at those serving in churches of 150 or fewer people in attendance each week. I had a fantastic...
In the world of multi-site churches, the pendulum often swings between campus autonomy and central control. I think that swing can be a good and healthy thing, and isn’t something to be avoided. That’s where...
A friend and I have been working through David Benner’s Surrender to Love: Discovering the Heart of Christian Spirituality. If you’re a fan of Gentle and Lowly, it echoes with the theme of understanding God’s...
Q: We’re having a debate on our Guest Services Team as to whether or not it is “creepy” to approach someone already seated in the auditorium with an extra “Hello, welcome!” So my question is:...
A couple of years ago I rolled out the “Small Church” series: a collection of articles aimed at those serving in churches of 150 or fewer people in attendance each week. I had a fantastic...
It’s almost here, fellow nerds: summer book season, where we load up our Kindles or stuff our beach bags full of the latest, the greatest, or just those that are in the pile we need...
We’ve talked before about our First-Time Guest surveys: the four questions that go out to every guest who gives us their contact information. Those surveys are a way to keep our finger on the pulse...
Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. The recommendations might be products for use in your ministry, resources that will...
Easter weekend is upon us. If you work at or serve in a church, you are facing additional services, additional guests, additional go go go over the next few days. The temptation at Easter is...
Too often, we view a Guest Services team as a “nice to have” ministry: if we have the personnel or the budget or the attention to give to it, great. But if hospitality should be...
When I first picked up Building Spiritual Habits in the Home: Small Steps You Can Take Today, I did so based on two assumptions: I’m happy to report that I was right on Assumption #1,...
