What’s Your Morning Plan?
We’ve talked before about the importance of routine when it comes to a productive week: that day-after-day, no-surprises, ideal slog that helps us get stuff done. [See Mapping Your Ideal Week] But I get...
Latest posts
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How To Lead Like A Bully (In Three Easy Steps)
The Old Testament story of Rehoboam is one of the most haunting in all of scripture. In it, we see a man who had the ability to unite Israel and rebuild his family’s legacy,...
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Danny Recommends: ToothFairy
Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. These might be products for use in your ministry, resources that will...
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Q&A: How Do You Communicate Your VHQ?
Q: I’m launching a VHQ at my church and trying to figure out the language the staff should adopt when talking about the purpose of VHQ with their volunteers. As in, how should I...
Top Ten Quotes: Range
I tend to pick a subject and go deep. That’s why this blog is chock full of subject matter in the realm of guest services…I like to figure out all the nuances of that...
2021 Weekenders: Choose Your Own Adventure!
2020 took a toll on our Guest Services Weekenders, normally offered four times per year. As 2021 begins the slow crawl back to normal, we’re going fifth grade library book and offering a Choose...
The Rock Church of Greater Portland (Scarborough, Maine)
Each month, we revisit a series of posts called Guest Services Road Trip. We’ll travel the country from the comforts of our couches, interviewing leaders who are in the trenches of ministry. Do you have an idea...
Church Caste Systems Feel Great. Dismantle Them Anyway.
You remember the concept of caste system from seventh grade, right? There’s a societal hierarchy that’s nearly impossible to break out of. You’re stuck in the situation you’re born into. I’m afraid it’s possible...
“Love Thy What?”: 7 Ways to Befriend Your Neighbor During COVID-19
Our culture didn’t need any assistance in further isolating ourselves, and yet a global pandemic has managed to do just that. Each day we hear stories of people who yearn for community and friendship. Singles...
The Team You Think You Have Is No Longer the Team You Have.
Back in the fall, some of our campuses sent out surveys to volunteers, gauging their readiness to serve again. Up to 40% of team members said they’d be back when weekend services relaunched. But...
You Won’t Make Everyone Happy. Be Kind Anyway.
Leaders, you don’t need me to remind you that we’re in a hard place. And it’s nowhere close to over. 2020 brought us a pandemic, an election, serious racial unrest, and more division than...
Make the Connection. Keep the Connection.
A first-time guest is a fragile guest. They are on high alert for anything that feels familiar and safe, and have a low tolerance for anything that pushes them out of their comfort zone....
Top Ten Quotes: The Ruthless Elimination of Hurry
Out of all the books I read last year, few were as convicting and painful and needed and immediately applicable as John Mark Comer’s The Ruthless Elimination of Hurry: How to Stay Emotionally Healthy...
Take a Quick Survey, Win Fifty Bucks!
It’s time for our annual blog survey…a dozen quick questions that you can answer in 90 seconds flat and get a chance to win a $50 Amazon gift card. All answers are 100% anonymous,...
