Latest posts

Top Ten Quotes: Range

I tend to pick a subject and go deep. That’s why this blog is chock full of subject matter in the realm of guest services…I like to figure out all the nuances of that...

2021 Weekenders: Choose Your Own Adventure!

2020 took a toll on our Guest Services Weekenders, normally offered four times per year. As 2021 begins the slow crawl back to normal, we’re going fifth grade library book and offering a Choose...

Take a Quick Survey, Win Fifty Bucks!

It’s time for our annual blog survey…a dozen quick questions that you can answer in 90 seconds flat and get a chance to win a $50 Amazon gift card. All answers are 100% anonymous,...