Latest posts

The Churn of the Church Volunteer Team

This is the next installment in our ongoing “Large Church” series, which looks at guest services through the lens of the larger congregation: those with an average attendance of 800 or more. See the entire...

Institutionalize Your Hospitality

Through the years, I’ve been asked a variation of this question: Should a church’s guest services team function more organically or more according to a specified plan? In other words, should we just “let hospitality...

Fresh.

It’s New Year’s Day. While I’m writing this post a couple of weeks before it actually goes live, I have just enough prophetic gifts to tell you that I didn’t make it to midnight last...

2025 Year in Review: Books

I look forward to this week of the year every year: it’s a week of relaxation, stretchy pants, and – maybe best of all – everyone’s book list from the previous year. Here’s my own...

Merry Christmas from the Franks Family!

Merry Christmas from the Franks Family!

(If you’re an email subscriber or RSS feed reader and can’t see this year’s Christmas card, click here.) “There is not a hint of one person who was afraid to draw near him. There were...

2025 Year in Review: Posts

Towards the end of each year, I recap some of my favorite posts and some of my favorite books of the previous twelve months. (The book list will come next week, just in time for...

Danny Recommends: Throwback Christmas Music

Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. The recommendations might be products for use in your ministry, resources that will...

Q&A: How Do I Invest in Leaders with Limited Availability?

Q: Do you have any best practices for investing in and coaching leaders who have limited availability during the week? [Question submitted during a recent Confab gathering] A: Because many church leaders are volunteers, it...

Top Ten Quotes: A Non-Anxious Presence

Ounce for ounce, one of the most thought-provoking books I’ve read this year was Mark Sayers’ A Non-Anxious Presence: How a Changing and Complex World will Create a Remnant of Renewed Christian Leaders. Sayers’ thesis...

An Argument for Automating Your Christmas Follow-Up

You know I’m a huge believer in the art of the follow-up phone call for first-time guests. If you don’t know that, here’s a whole series of articles. (In the words of the Ghost of...