For the last few weeks, I’ve been conducting a little experiment. And while I’m far from the point that I can definitively say “this works,” I’m pretty convinced that it does. I’m talking, dear readers, about the snooze button. I love a good snooze button. …
There’s a bit of a debate in guest services nerd circles about whether our team members should serve as specialists or generalists. Put another way, should volunteers have one role where they serve, or should they be able to serve in multiple different areas? How you …
On July 8, 2008, the Connective Tissue blog debuted on the innerwebs for the very first time. I launched the blog with no clear vision, no certain path forward, and no real idea of what I wanted it to look like way out into …
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the entire article.) My Bodyguard, My Self (via @jamiekeiles) I found …
Each month, we revisit a series of posts called Guest Services Road Trip. We’ll travel the country from the comforts of our couches, interviewing leaders who are in the trenches of ministry. Do you have an idea for GSRT destination? Have a leader I need to talk to? …
I realize that I am way, way, way behind in reading one of the most popular books from a couple of years yore, which is ironic since it is a book on – of all things – getting things done. But you know what, better late …
Imagine two scenarios. In the first, a couple arrives at your church. They’re on time…early, even. They’ve been a part of the church for years. They serve in various roles. They’re leaders, they’re givers, they’re faithful. And they’re on time…early, even…because they structured their …
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! …there are plenty of things we do – intentionally or unintentionally, overt or covert – that serve as distractions at best …
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the entire article.) Intentional Friendliness: Making A Great First …
Q: I’m trying to get a better handle on team transitions between weekend services. At what point does the longer serving team for the first service leave their positions and the next team replace them? [Larry Stege, Pastor, Guest and Member Services, Pinelake Church …