In a recent multi-site post I mentioned seven ways to avoid “Corporate Syndrome” if you’re a central ministry leader who is coaching a campus director. (For our purposes, we’ll define “Campus Director” as the...
I’ve mentioned before that I serve in a central staff role at a multi-site church. That means that I coach all of our Guest Services staff members at our campuses. As you can imagine,...
If there’s one thing that multi-site churches hold in common, it’s that we sign up for heartbreak. Think about it: we are intentionally creating space for some of our best leaders to leave. We...
Last Sunday saw the public launch of our tenth Summit campus (twelve, if you count our prison campuses). As you know, there are roughly a billion moving parts that go into a campus launch,...
Each week as I read through our first-time guest surveys, I know there will be some predictable trends. First-timers are prone to talk about the organizational hospitality they sensed when they arrived, the excitement...
I’ve said before that there are as many ways to arrange a multi-site church as there are multi-site churches. If your structure includes some form of central oversight, or depends on campuses to have...
If you are a multi-site church, chances are that at least one of your locations is in a facility you do not own. For us, we currently have just over half of our eleven...
Multi-site structure is a funny thing. Not always “funny-ha-ha.” Sometimes it’s more like “Funny as in I’m laughing to keep from taking a long drive off of a short pier.” If you’re in a...
I’ve mentioned before that there are as many multi-site models as there are multi-site churches. But today’s question centers around one of leadership: How do you lead campuses from a central role? Here’s how the...
If you’re a connoisseur of certain retail and fast-food chains like I am, you no doubt have picked up on some discrepancies over the years. One retail giant will have exceptionally good customer service...
