Category: Multi Site

Multi-Site: Avoiding “Corporate Syndrome”

I’ve mentioned before that I serve in a central staff role at a multi-site church. That means that I coach all of our Guest Services staff members at our campuses. As you can imagine, that...

Multi-Site: Preparing for Your Next Campus Exodus

If there’s one thing that multi-site churches hold in common, it’s that we sign up for heartbreak. Think about it: we are intentionally creating space for some of our best leaders to leave. We are...

Multi-Site: Guest Services and Launching a New Campus

Last Sunday saw the public launch of our tenth Summit campus (twelve, if you count our prison campuses). As you know, there are roughly a billion moving parts that go into a campus launch, give...

Multi-Site: Getting Past the “Video Pastor”

Each week as I read through our first-time guest surveys, I know there will be some predictable trends. First-timers are prone to talk about the organizational hospitality they sensed when they arrived, the excitement of...

Multi-Site: You Need An EPOD

I’ve said before that there are as many ways to arrange a multi-site church as there are multi-site churches. If your structure includes some form of central oversight, or depends on campuses to have a...

Does Multi-Site = Multi-Standards?

If you are a multi-site church, chances are that at least one of your locations is in a facility you do not own. For us, we currently have just over half of our eleven campuses...

Multi-Site: Ponder the Pendulum

Multi-site structure is a funny thing. Not always “funny-ha-ha.” Sometimes it’s more like “Funny as in I’m laughing to keep from taking a long drive off of a short pier.” If you’re in a multi-site...

Multi-Site: How Do You Lead?

I’ve mentioned before that there are as many multi-site models as there are multi-site churches. But today’s question centers around one of leadership: How do you lead campuses from a central role? Here’s how the structure...

Multi-Site: Bringing Balance To Your Guest Services Teams

If you’re a connoisseur of certain retail and fast-food chains like I am, you no doubt have picked up on some discrepancies over the years. One retail giant will have exceptionally good customer service in...

Multi-Site: What’s the Difference?

If you know anything about multi-site churches, you know that there is no such thing as one-size-fits-all. There are almost as many ways to do multi-site as there are churches that do multi-site. In a similar vein,...

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