Category: Guest Services

Preach Your Announcements

Church announcements tend to be the pariah of the weekend service. They can be too long, too boring, too fuzzy, or there’s just too many. In our context, we often use a plumb line...

How to Use “Scheduled Access” Parking

We’ve all heard the “80% full is full” rule. And while that primarily applies to pews on the inside, there’s a similar application to parking spots on the outside. Think about your parking lot...

“Nice” Can’t Overcome Sloppy

Our volunteers are really nice. That may be true. But the friendliness of a volunteer team will only carry your guests’ experience so far. I’ve had plenty of friendly waiters when the kitchen was...