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The Full List of Our 2024 Training Opportunities

Buckle up, kids: it’s time to peer into the new year. For those of you on a calendar-year budgeting cycle, you’re probably obsessing over spreadsheets, forecasting, and big plans right about now. (Or you’re like...

Top Ten Quotes: Think Like a Rocket Scientist

Every once in a while I get introduced to a book that I’m pretty sure I won’t like. But when my friend Bob Adams – voracious reader and fellow book nerd – passes a title...

Q&A: How Can We Get People Out of the Parking Lot More Quickly?

Q: Are there any stats on a reasonable amount of time that people will tolerate when getting out of a church parking lot on Sundays? We are having some issues and I feel like I...

Hospitality is More Than a Team

This is the next installment in our ongoing “Small Church” series, which looks at guest services through the lens of the smaller congregation: those with 150 or fewer people in attendance each week. See the...

Toddling vs. Coddling

I have a granddaughter. (That’s not new news to those of you who have been around the blog for a while, but it’s my contractual obligation as a first-time Pops to mention that every third...

See it from Their Side

If there’s one thing I know about myself, it’s that my perspective is often tinted by rose-colored glasses: My idea is probably the best one. My opinion is probably the right one. My way is...

2024 Connections Confab: Apply Today!

The application window for the 2024 Confab has closed. But don’t give up hope! Email me if you’re interested in being put on the waiting list. Back in 2015 we launched a coaching network called...

Hospitality is a Thermostat

In Terry A. Smith’s delightful book The Hospitable Leader, he shares this remarkable insight: A hospitable leader creates home wherever he or she is. Many of us lead in inhospitable places. We must be thermostats,...

How (and Why) to Mise en Place Your First-Time Guest Workstation (part two)

In a recent post, we talked about the concept of mise en place, a French term used by chefs that means “everything in its place.” And I argued for mise en placeing our first-time guest...

Top Ten Quotes: From Strength to Strength

For the last couple of years I’ve been on a bit of a “next stage” kick. Maybe it’s becoming a Pops, maybe it’s turning 50 earlier this month, maybe it’s that I keep running into...

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