Latest posts

Mapping Your Ideal Year

If 2020 has taught us anything, it’s that Proverbs 16:9 is true: The heart of man plans his way, but the Lord establishes his steps. A global pandemic wreaked havoc on our calendars just a...

Top Ten Quotes: Bet on Talent

I’m a fan of Dee Ann Turner. She retired a couple of years ago from Chick-fil-A after serving as VP of Talent and VP of Sustainability. Her previous book It’s My Pleasure dove into culture-making...

2020 Webinar Package Now Available!

This fall we dipped our toes into the water with our first-ever series of webinars. Your response was great (let’s face it, we were all looking for one more reason to stare at our screens...

Thrive Community Church (Grand Forks, North Dakota)

Each month, we revisit a series of posts called Guest Services Road Trip. We’ll travel the country from the comforts of our couches, interviewing leaders who are in the trenches of ministry. Do you have an idea for GSRT...

A Very COVID Christmas

We made it to December, y’all. And now that the last of the leftovers have mercifully disappeared and the decorations have emerged from the attic, it’s time to turn our attention to Christmas services. In...

Do You Know Your “Why”?

Without a doubt, our what and how has changed and will continue to change. How we greet guests, what we do about communion, and how we move large groups of people into and out of worship are all necessary topics of discussion. But those what and how conversations will...

Where Are You Adding Value?

If you’re a paid staff member or a volunteer leader, there will come a point where you feel like you’ve “made it” in terms of team objectives: you’ve reached that goal. You’ve transformed that culture....

Danny Recommends: Saturday Rundown

Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. These might be products for use in your ministry, resources that will help...

It’s Not (Just) About the Mask

Last weekend I led a guest services training for a church in another state. Between the time my flight landed and the start of my speaking engagement, I had some extra time to swing by...

Top Ten Quotes: Every Good Endeavor

Many of us have a love/hate relationship with work. I am a self-professed workaholic, but even someone like me – who really, really enjoys my job – can get to the end of many days...

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