Published: 2 weeks ago

Only One Week Left to Get Your Early-Bird Bonus!

Registrations are rolling right along for our One-Day Workshops coming in August, September, and October. But the early-bird bonus expires next Tuesday, June 18, so now is the time to act. What’s an early-bird bonus, you say? I’m so glad you asked. Sign up …

Published: 1 month ago

Announcing the 2019 One-Day Workshops

Our One-Day Workshops are coming back for a fourth big year! Since 2016, almost 400 leaders from across the country have taken part in these practical training events. We’re bringing them back in August, September, and October. So, what’s a One-Day Workshop? We take …

Published: 3 months ago

Save Your Seat for a 2019 Weekender!

On our staff team, one of our plumb lines is we show our work. By that, we mean that we want to help other churches and other church staffs avoid some of the common mistakes we’ve made over the years. One of the primary ways that my team …

Published: 5 months ago

2019 Blog Survey

The 2019 survey is now closed. Congratulations to Jason Starrett of Belmar Church in Lakewood, CO, winner of the $25 Amazon gift card! Want a chance at a $25 Amazon gift card? Read on. Blog-reading friends, it’s that time of year again, and I need your help. You come from all parts of the country and from all walks of …

Published: 6 months ago

2018 Year in Review: Posts

Another year has come and gone, kids. And I don’t mean to jump on the “look back on the last twelve months bandwagon,” but I’m absolutely jumping on the “look back on the last twelve months bandwagon.” Because y’know: we do that every year. …

Published: 7 months ago

Last Call for Confab!

Raking leaves. Pumpkin Spice Latte splurge. Canned cranberry sauce run. Out-of-town relatives. Tryptophan coma. Black Friday free-for-all. I get it. An awful lot of life has taken place since the first announcement was made about the 2019 Connections Confab. Your calendar has had events …

Published: 7 months ago

2019 Connections Confab: Apply Today!

Back in 2015 we launched a coaching network called Connections Confab. Today we count 50 leaders from 42 churches in 16 states as part of our Confab alumni group. The Confab is an intensive coaching gathering focused on improving your guest services culture. The fifth iteration of …

Published: 8 months ago

2019 Is Coming. It’s Time to Save Some Dates.

Fall is in the air, campers, which means our team has been hard at work outlining our 2019 Training Calendar. One of our staff values is that we want to “show our work,” meaning if there are potholes, pitfalls, and dead ends we’ve hit through …

Published: 10 months ago

New Spaces Added for Our One-Day Workshops

2018 has seen one One-Day Workshop down, two to go. Our Guest Services One-Day in July had participants from 17 churches in five states. Our two remaining Workshops were previously at capacity, but we have moved to a different venue, allowing us to double our …

Published: 1 year ago

Three Things Necessary to Shape Your Vision

Each year we host a series of One-Day Workshops, events designed to help you and your team take a deep dive into one subject. Find out more about upcoming ODWs here. Here’s an excerpt from the Guest Services Workshop. Leaders like to talk about …

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