Buckle up, kids: it’s time to peer into the new year. For those of you on a calendar-year budgeting cycle, you’re probably obsessing over spreadsheets, forecasting, and big plans right about now. (Or you’re like...
Back in 2015 we launched a coaching network called Connections Confab. Today we count over 90 leaders from Maryland to Mississippi and Nebraska to North Carolina (and all points in between) as part of our...
If you’ve never been a part of our (FREE!) Guest Services Weekender, you still have two more chances this calendar year: Why choose a Weekender? And one last good reason to choose a Weekender this...
It’s summer around these parts, and I know you’re busy jumping in the pool trying to keep your grass from dying. But friends, we are halfway to Christmas, one of our biggest ministry seasons of...
I have finally ripped off the Band-Aid, jumped into the deep end, and taken the selfie bull by the horns. A few weeks ago I joined the roughly 17 billion people who are on Instagram,...
For the last seven years, we’ve offered a series of One-Day Workshops in the late summer / early fall. Hundreds of leaders have joined us for a day long conversation around guest services, volunteer culture,...
The annual blog survey is back! Answer 15 quick questions in a few minutes and get a chance at a $50 Amazon gift card. (All answers are anonymous, unless you want to enter to win...
I have a confession to make: out of all of the meetings I sit in during a given calendar year, one of my very favorites is the day where we plan out the next calendar...
Sometimes it helps to break out of your context and get into another one…to capture some “we can do that!” moments by observing other teams doing it. That’s the gist of our Guest Services Weekenders:...
Time is ticking on the application deadline for Connections Confab, our coaching network that’s coming back in Spring 2023. Confab is a three-session, on-site networking group that gathers for two days each in February, March,...
