Back in 2015 we launched a coaching network called Connections Confab. Today we count 50 leaders from 42 churches in 16 states as part of our Confab alumni group. The Confab is an intensive coaching gathering focused...
Fall is in the air, campers, which means our team has been hard at work outlining our 2019 Training Calendar. One of our staff values is that we want to “show our work,” meaning if...
2018 has seen one One-Day Workshop down, two to go. Our Guest Services One-Day in July had participants from 17 churches in five states. Our two remaining Workshops were previously at capacity, but we...
Each year we host a series of One-Day Workshops, events designed to help you and your team take a deep dive into one subject. Find out more about upcoming ODWs here. Here’s an excerpt...
Poison is a funny thing. We’re not talking about the late 80’s hair band, here, although they were very funny. (Some would say those guys were nothin’ but a good time.) No, I mean funny more in...
Later this summer we’re bringing back our One-Day Workshops. Since 2016, over 200 leaders from nearly 90 churches all across the U.S. have taken part in these practical training events. This year, we’re bringing...
It’s been nearly two months since People Are The Mission hit the bookshelves, and I’m grateful for the stories I’m hearing from leaders who are beginning to implement a gospel-fueled change in their guest services culture....
I trend towards being a visual learner. Tell me something, I’ll absorb part of it. Show me something – be it a diagram, a drawing, or a video – I’ll grasp much of it. But let me experience something, and...
I trend towards being a visual learner. Tell me something, I’ll absorb part of it. Show me something – be it a diagram, a drawing, or a video – I’ll grasp much of it. But let me experience something, and...
Almost eight years ago I sat in a restaurant booth in Granger, Indiana, with my friend Mark Waltz. Mark was and is the godfather of the modern era of the church guest services movement....
