Latest posts

Developing Muscle Memory in Guest Services

Back in the pre-iPhone era, before our fancy contact whatzits and Siri-call-this-person shenanigans, we had to remember things called phone numbers. And occasionally, we’d find ourselves remembering the numbers more by the way our...

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read...

Mapping Your Ideal Week

If you’re anything like me, buckling down and getting things done is a challenge. Even though I like structure, I’m often distracted by things that are bright and shioh look a butterfly! Add to that that...

2017 Weekenders: New Spots Open!

Our 2017 Weekenders are off to a strong start. February was at capacity, the June event is full, August is nearly full, and November is beginning to populate. (You people plan way in advance, I’ll...

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read...

Q&A: Should Volunteers Serve In Multiple Areas?

Q: One of the issues we have is people who serve in multiple ministries in a major way. For example, we have people who are in a regular teaching role with our BC Kids, and they also...