It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
Q: We are in the middle of a building campaign. How can we best consider our guests without scaring them off? [submitted via the 2018 blog survey] A: I’ll never forget that conversation in our...
I’ve had the same conversation several times in the past few months. The first time, it was with a friend who had read my list of books I recommend to those in the guest services...
If you are an RSS or email subscriber, you just received a template for a “Flashback Friday” post. Sorry for the confusion…I was tinkering with the template and accidentally hit “publish.” Since you’re here anyway,...
I trend towards being a visual learner. Tell me something, I’ll absorb part of it. Show me something – be it a diagram, a drawing, or a video – I’ll grasp much of it. But let me experience something, and it...
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! On Sunday afternoon I had an impromptu lunch date with my daughter....
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
Each month, we revisit a series of posts called Guest Services Road Trip. We’ll travel the country from the comforts of our couches, interviewing leaders who are in the trenches of ministry. Do you have an idea for GSRT...
I gravitate to church guest services books like a moth to a flame. That’s why I was very excited to see Thom Rainer release not one, but two books in the genre last month. Becoming a Welcoming Church is...
When guests arrive at our church, they are giving us a gift. They are honoring us with the valuable asset of their time, and trusting us to use that time wisely. For the guest with...
