The Full List of Our 2023 Training Opportunities
I have a confession to make: out of all of the meetings I sit in during a given calendar year, one of my very favorites is the day where we plan out the next calendar...
Latest posts
Don’t Forget Your First-Time Guests this Christmas!
We are mere days away from Christmas Eve services, which means – if you’re in church world or the guest services space – you don’t have time to be reading this what are you doing...
Danny Recommends: Psalms in Six Months
Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. The recommendations might be products for use in your ministry, resources that will...
Get Free Training with a 2023 Guest Services Weekender!
Sometimes it helps to break out of your context and get into another one…to capture some “we can do that!” moments by observing other teams doing it. That’s the gist of our Guest Services Weekenders:...
Top Ten Quotes: Unreasonable Hospitality
I’ll just jump right in: one of the top five books I’ve read this year is Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect. It’s written by Will Guidara, the general...
Why Consistency Matters in Guest Services
There is a difference between your Guest Services team and your guest services culture. One has everything to do with what we do, the other has everything to do with who we are. And no...
Only One Week Left to Apply for Confab 2023!
Time is ticking on the application deadline for Connections Confab, our coaching network that’s coming back in Spring 2023. Confab is a three-session, on-site networking group that gathers for two days each in February, March,...
Danny Recommends: Resources for Advent
Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. The recommendations might be products for use in your ministry, resources that will...
God, Give Us the Grace to be Grateful.
This post originally appeared in 2021. It’s Thanksgiving Day in the United States, and the purpose of Thanksgiving is to…well…give thanks. In your family or friend group, perhaps you have different ways of doing that:...
“I Can’t Carry It For You…
…but I can carry you.” So goes the tear-jerking line spoken by Samwise the Brave near the end of The Lord of the Rings: The Fellowship of the Ring. As a part of this summer’s...
